Privacy Policy

The company responsible for the Cleanaccor website and services is:

Mowny LLC
Michigan Limited Liability Company
Address: 821 golf Dr, Pontiac MI 48323
Phone: +1 (248) 410-6182
Email: admin@cleanaccor.com

Cleanaccor is the website and online service platform operated by Mowny LLC.

Cleanaccor is not a separate legal entity from Mowny LLC.

We collect personal information that you voluntarily provide to us when you use the Cleanaccor website or purchase our services.

Depending on how you interact with us, the information we collect may include:

When you visit the Cleanaccor website, certain technical information may be automatically collected by the website or its underlying infrastructure.

This may include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Date and time of access;
• Pages visited;
• General technical information necessary to operate and secure the website.

We use such information primarily for website operation, security, troubleshooting, and technical administration.

We do not currently use Google Analytics or Meta Pixel on the Cleanaccor website.

If our use of technologies changes in the future, we may update this Privacy Policy as appropriate.

The Cleanaccor website may use cookies or similar technologies that are necessary for the operation, security, and functionality of the website.

For example, cookies or similar technologies may be used to:

• Maintain website functionality;
• Remember certain settings;
• Maintain a secure session;
• Support payment or checkout functionality;
• Detect or prevent fraudulent activity;
• Improve website performance.

We do not currently use cookies for Google Analytics or Meta Pixel advertising or analytics purposes.

Third-party services integrated into the website may independently use cookies or similar technologies as necessary to provide their services.

You may be able to control certain cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.

Mowny LLC may use personal information for the following purposes:

• To provide cleaning services;
• To process service requests;
• To create and manage customer accounts;
• To schedule cleaning appointments;
• To manage recurring cleaning subscriptions;
• To process payments;
• To process refunds when applicable;
• To process cancellations and rescheduling requests;
• To communicate with customers;
• To send appointment confirmations and reminders;
• To respond to customer inquiries;
• To provide customer support;
• To investigate and resolve complaints;
• To maintain business and transaction records;
• To prevent fraud and unauthorized activity;
• To protect the security of our website and services;
• To improve our services and website;
• To comply with applicable legal obligations;
• To enforce our Terms & Conditions;
• To protect our legal rights and property;
• For other purposes disclosed to you at or before the time the information is collected.

We will not intentionally use personal information for materially different purposes without providing appropriate notice where required by applicable law.

We may disclose personal information when reasonably necessary to operate our business and provide our services.

We may share information with the following categories of recipients:

Mowny LLC does not sell personal information to third parties in exchange for money.

If our business practices change in a manner that materially affects how personal information is collected, used, or disclosed, we will update this Privacy Policy as appropriate and provide any notices required by applicable law.

If you purchase a recurring Cleanaccor cleaning plan, we collect and use information necessary to administer your subscription.

This may include:

• Subscription plan;
• Subscription price;
• Billing frequency;
• Subscription start date;
• Subscription status;
• Payment status;
• Transaction history;
• Cancellation information;
• Scheduled cleaning appointments.

Recurring payments are processed through Stripe.

Your payment method may be stored or tokenized by Stripe or otherwise associated with your Stripe customer record so that recurring payments can be processed.

Mowny LLC does not intentionally store your complete payment card number on its own systems when payment information is processed through Stripe.

Stripe may retain and process payment and transaction information according to its own Privacy Policy and applicable legal obligations.

We may use your contact information to communicate with you concerning your relationship with Mowny LLC.

Service-related communications may include:

• Booking confirmations;
• Appointment reminders;
• Appointment changes;
• Cancellation confirmations;
• Subscription confirmations;
• Payment confirmations;
• Failed payment notifications;
• Customer service responses;
• Important service-related notices;
• Changes to our Terms & Conditions or Privacy Policy.

We may use email, telephone, text message, or other communication methods that you provide or that are reasonably necessary to provide the services.

We do not currently operate a separate email marketing platform.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information for:

• Providing services;
• Managing customer accounts;
• Managing subscriptions;
• Maintaining transaction records;
• Accounting and tax purposes;
• Resolving disputes;
• Preventing fraud;
• Enforcing agreements;
• Complying with legal obligations;
• Protecting our legal rights.

The length of time information is retained depends on the nature of the information and the reason it was collected.

When personal information is no longer reasonably necessary for legitimate business or legal purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

Mowny LLC takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically is completely secure.

Therefore, we cannot guarantee that personal information will always remain completely secure.

If we become aware of a security incident that triggers a legal notification obligation, we will provide notifications as required by applicable law.

Payment transactions made through the Cleanaccor website are processed by Stripe.

Stripe provides payment processing infrastructure and security services and maintains its own security and privacy practices. Stripe states that it is a PCI Level 1 certified payment service provider.

Mowny LLC does not intentionally store complete payment card numbers on its own systems when such information is submitted directly to Stripe.

However, Stripe's handling of personal information is governed by Stripe's own Privacy Policy and applicable terms.

Mowny LLC is not responsible for Stripe's independent privacy or security practices.

Cleanaccor services are intended for adults.

The Cleanaccor website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact: admin@cleanaccor.com

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

Depending on where you live and the laws applicable to you, you may have certain rights concerning your personal information.

These rights may include:

• The right to know what personal information we collect;
• The right to request access to personal information;
• The right to request correction of inaccurate personal information;
• The right to request deletion of personal information;
• The right to request information concerning how personal information is collected, used, and disclosed;
• The right to opt out of certain sales or sharing of personal information where applicable;
• The right to limit certain uses or disclosures of sensitive personal information where applicable;
• The right to exercise applicable privacy rights without unlawful discrimination.

These rights vary depending on the state in which you reside and applicable law.

Certain legal exceptions may apply.

This section applies to California residents to the extent that Mowny LLC is subject to the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), or other applicable California privacy laws.

California residents may have the following rights, subject to applicable legal exceptions:

California's current privacy requirements require covered businesses to provide consumers with information about applicable rights and how those rights can be exercised.

California residents may submit applicable privacy requests by contacting us at: admin@cleanaccor.com

We may need to verify your identity before completing certain requests.

Depending on the nature of the request, we may ask you to provide information reasonably necessary to verify that you are the person about whom we collected the personal information.

We will use information provided for verification only as reasonably necessary to process the request and protect against fraudulent requests, subject to applicable law.

We will respond to verified requests within the time period required by applicable law.

California law may also permit an authorized agent to submit a request on your behalf. Where applicable, we may require evidence that the agent has been properly authorized and may take reasonable steps to verify your identity.

Mowny LLC does not sell personal information for monetary consideration.

Mowny LLC also does not currently use Google Analytics or Meta Pixel.

If our practices change in the future and an activity becomes subject to a California right to opt out of sale or sharing, we will provide the applicable notice and mechanism required by law.

California's current framework also addresses browser-based opt-out preference signals for covered businesses.

We may obtain personal information from:

• You directly when you visit the website;
• You when you submit a booking or service request;
• You when you create or manage an account;
• You when you purchase or manage a subscription;
• You when you contact us;
• Stripe in connection with payment transactions;
• Automatically through the operation and security of the website.

We do not purchase customer lists from data brokers for the purpose of providing Cleanaccor cleaning services.

Depending on your interaction with Cleanaccor, the categories of personal information we may collect include:

We do not intentionally request sensitive personal information unless it is reasonably necessary to provide a requested service or comply with a legal obligation.

Cleanaccor is not designed to collect sensitive personal information as part of ordinary cleaning service purchases.

Customers should not provide sensitive personal information to us unless it is reasonably necessary for a specific request or required for a legitimate business or legal purpose.

If sensitive personal information is voluntarily provided to us, we will handle it in accordance with applicable law.

The Cleanaccor website may contain links to third-party websites or services.

If you follow a link to a third-party website, that website's own privacy policy will apply.

Mowny LLC does not control and is not responsible for the privacy practices of third-party websites that it does not operate.

We may update this Privacy Policy from time to time.

When we make changes, we will update the Effective Date and Last Updated date at the top of this Privacy Policy.

If we make a material change to how we collect, use, or disclose personal information, we may provide additional notice where required by applicable law.

The FTC advises businesses to ensure that their actual privacy practices remain consistent with the promises made in their privacy policies.

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Mowny LLC
Cleanaccor Website
Address: 821 golf Dr, Pontiac MI 48323
Phone: +1 (248) 410-6182
Email: admin@cleanaccor.com